Betting on cricket and playing casino games should be fun — not a source of financial stress or personal harm. 3rcom provides real tools, not just slogans, to help you stay in control. This page explains your rights, our tools, and what to do if you need support.
18+ strictly enforced · Self-exclusion available · PKR deposit limits
For the vast majority of users in Karachi, Lahore, Islamabad, Rawalpindi, and across Pakistan who enjoy betting on PSL matches or spinning Fortune Gems 2 on a Friday evening, 3rcom is exactly what it is meant to be: an entertaining, PKR-native platform that adds an extra dimension to sport and gaming. Most people set a budget, stick to it, and walk away when the session is over.
But 3rcom also acknowledges the reality that for some users, gambling can become something more difficult to manage. The thrill of a live cricket betting market, the near-miss on a slot reel — these are experiences designed to be engaging, and for a small number of people that engagement can cross into behaviour that is harmful to their finances, relationships, and wellbeing.
3rcom takes this seriously. The tools described on this page are not buried in a terms document — they are accessible features built into every 3rcom account. You do not need to call a helpline or wait for a business day to use them. You can activate a deposit limit, set a session alert, or start a self-exclusion process right now from your account settings.
Key principle: 3rcom will never attempt to talk you out of using a responsible gaming tool. If you request self-exclusion, it is applied immediately — no waiting period, no retention offer, no argument.
Do you bet more than you can afford to lose in a given month?
Do you chase losses — betting more after a losing session to win it back?
Have family members or friends expressed concern about your betting?
Do you find it difficult to stop or take breaks during a session?
Have you borrowed money or sold possessions to fund betting?
Do you feel anxious or irritable when you cannot access 3rcom?
Have you neglected work, studies, or family responsibilities due to gambling?
If you answered yes to two or more of these questions, we strongly recommend using the self-exclusion tool or contacting 3rcom support to discuss your options. There is no shame in asking for help — it is the responsible thing to do.
Problem gambling does not always look dramatic. It often starts with small habit changes that become harder to reverse. Be aware of these signs in yourself or someone you care about:
All of the following tools are available to every registered 3rcom user from the account settings panel. No forms to fill, no emails to send — they are live controls you can activate right now.
Set a maximum PKR deposit amount per day, per week, or per month. Limit reductions take effect immediately. Increases are subject to a 24-hour cooling-off period — a deliberate design choice to prevent impulsive increases during a session.
Configure a time reminder that notifies you after a set number of minutes on the platform. When the alert fires, 3rcom will display a clear on-screen prompt asking whether you want to continue or end your session.
Take a temporary break from 3rcom — from 24 hours up to 6 weeks. During a cooling-off period, you cannot log in or place bets. Your account and balance are preserved and resume normally when the period expires.
Request a permanent or long-term (minimum 6 months) exclusion from 3rcom. Once activated, your account is closed immediately and cannot be reopened during the exclusion period regardless of any subsequent request. This is the most powerful tool available.
In addition to deposit limits, you can set a maximum net loss amount per day or per week. Once the limit is reached, 3rcom will automatically suspend betting and gaming for the remainder of the period without requiring manual action.
The 3rcom support team — available 24/7 via live chat on the platform — can help you activate any responsible gaming tool, answer questions about your account history, or guide you through the self-exclusion process if you are unsure how to proceed.
Self-exclusion is the most effective tool available if you feel your gambling has become harmful. Here is exactly how to activate it on 3rcom:
Visit 3rcom Login and access your account. If you cannot log in, contact 3rcom live support directly and request self-exclusion verbally — it will be processed without requiring login.
Navigate to your profile menu in the top-right corner and select "Account Settings", then "Responsible Gaming".
Choose from a 6-month, 1-year, 5-year, or permanent exclusion. Read the confirmation screen carefully — this action cannot be reversed during the exclusion period.
Once you confirm, your 3rcom account is closed immediately. Any unbet balance will be refunded to your registered payment method (JazzCash, Easypaisa, or bank account) within 5 business days.
Self-exclusion from 3rcom is most effective when combined with broader support. We encourage you to speak to a trusted family member in Karachi, Lahore, or wherever you are, and consider professional counselling if gambling has caused significant harm.
3rcom operates on the principle that informed, in-control players are better for the platform and for Pakistan's broader gaming culture. Here is what we believe responsible gambling looks like in practice:
Remember: 3rcom is an entertainment platform. Every session should begin with the expectation that the money you deposit is what you can afford to spend — not what you expect to win back.
Cricket betting, Fortune Gems 2, live casino — all in PKR, all on mobile. Set your deposit limit before your first bet. 18+ only. Play in control.